Bug on Mobile Android

Jennifer

Hi everybody,

We already acknowledged that there is a bug issue on mobile Android. You might have experience that you can't access your burger menu on mobile.

Would you like to be informed when this bug issue is solved?
Leave your email in the discussion and you'll be notified when this bug is fixed 🙂

Sorry for the inconvenience 🙏

rud4mi

dmrudnew@sellch.ru

obj63mc

@Jennifer just seeing if there are any updates, basically any thing that you would click on is not accessible.

Jennifer

Hi @obj63mc ,
There are no updates yet at the moment since we are working on a new tool enabling to export multiple formats (web interactive experience, images, AR, video, ..) from 3D. Helping, that way, e-commerce businesses to improve their online customer experience during this health crisis.

I'll keep you informed when this bug issue will be solved 🙂
Sorry for the inconvenience

jonathanwhite112

Hi, okay I am also leaving it. jonathanwhite1120@gmail.com
But i also have another issue in 786shop

Jennifer

Hi @jonathanwhite112,

Sorry for my late answer, Thanks for your message!
May I ask, what kind of additional issue do you experience?

smithjordan1037

Jennifer i am also facing the issue on mobile Review to cart

willsonweb

Any idea when this problem will be fixed?